Customer Reviews
Software is major problem3
Setting up this printer was easy and it printed the test pages well, but, the software fought with other programs on my computer and slowed down my entire system. It took over 30 minutes to install it. Then once installed I could print from all of my programs except anything that had a word processor in it - even notepad. It would take from 2 to 8 minutes for my print menu to even come up. I also tried another HP printer the day before and had the same problems.
I also want to mention that I was on the phone with tech support for 3 hours and completely uninstalled and reinstalled the software which made no difference. His suggestion was for me to back up my computer and reinstall windows. I did not take his advise.
Instead, I am a proud owner of the Cannon MX850. It installed easily and functions wonderfully with my computer…no problems. I have always liked HP, but their software has made me switch.
Just as an FYI, I am running on Windows XP on a 3 year old machine with plenty of operating memory etc.
Other than the fact that I could not print from word processors, the printer did well with photo printing - great quality.
I like it…4
I got a great deal for $167. Couldn’t ask for more.
Pros:
> Wireless works perfectly fine. My printer is in other room connected to my wireless network and print from anywhere in the network.
> All in one feature - Printer, Scan, Copy, Fax…all at home…
> the web based printer admin interface is good too…
Conz:
> Makes some noticeable noise and shakes my table (its not too strong though) while it is printing. Its in other room so it doesn’t matter much for me…
Other points:
> You must assign fixed IP to your printer…otherwise if it is dynamically assigned then everytime you switch your printer off it gets a new ip while your computer (which I don’t shutdown at all) still holds the old ip…so you have restart the system to make it pick the new ip…but i didn’t face any issue after I assigned a fixed ip (good that there is an easy option to do that in the printer) to the printer…
> I tried all options and other then FAX everything worked fine for me…FAX somehow didn’t work the first time…i still have to try it again…must have something wrong…
HP C7280 is excellent…software is not so great4
The HP C7280 is fantastic. It’s fast, clean and makes very clear prints/copies.
The C7280 is fast and has great range when using wireless printing. I also enjoy viewing the pictures on the small screen prior to printing to make sure I actuall want it or not. It is great. I highly suggest it.
THe only issue, and its a BIG issue is the software. It’s terrible. After being on the phone with HP tech support and downloading and reloading the software, it was confusing, frustrating and it was almost enough for me to take it back. It crashed my windows XP where I had to get it reinstalled. This is a MAJOR issue and HP really needs to resolve it. I finally got it to work after downloading other fix it files from the HP site. (I wish I had the link to share). After a week, I finally got it working on one of my computers. This computer would get at least 4 stars out of 5 if the software was easier to install and didn’t screw with my operating system.
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